How do I get a library card?

Membership is free to all residents of Ontario. You can apply online or visit any Brampton Library location. Please bring in a piece of identification with your current address.

If you apply online, you must visit any Library location within 30 days to receive your permanent library card.

What is my PIN number?

Your PIN is your Personal Identification Number and serves as a security check when you try to access your library record online. You need it in order to check your library record and to renew items online.

When you registered for a library card, the library assigned the last four digits of your telephone number. If you changed it and don't remember it, please visit the library with your card, or ID, to have it reset.

How many items may I sign out?

There is a limit of 50 items checked out at one time per library card. You may have up to 200 requests on your card at any one time.

How do I renew an item?

Items may be renewed in person at any library location, by clicking on Login or by calling the library at (905) 793-4636. Please be prepared to provide your library card number when telephoning. Items that are not restricted as 7 day loans can be renewed up to 99 times, unless another customer has requested the item.

How do I request/hold an item?

You may place requests by accessing your account by clicking on Login, in person at any library location, or by phone (905) 793-4636. Please be prepared to provide your library card number. You will be notified by email if you provided your email address, or by telephone via the Library’s automated voice system when your request is available to be picked up.

How do I keep track of my request/hold status?

Active: You have successfully placed a hold and been added to the waiting list. We will notify you once it is returned and ready for you.

Pending: Staff are working to retrieve this hold for your from our collection.

In Transit: Your hold is on it's way to your preferred location. We will notify when it is ready for pickup.

Held: Your held item is ready for pickup. Please pick it up before it expires in 7 days.

How do I suspend my requests/holds?

Going on vacation and don’t want to lose your place in the hold list? You have the option to suspend your holds. Just follow these easy steps.

1. Click on Login

2. Log in

3. Click on Requests

4. Select the item(s) you wish to suspend

5. Enter the new activation date at the top of the screen

6. Click on the Suspend/Reactivate Selected button at the bottom of the screen.

When you are ready to reactivate your requests, select the items you wish to reactivate and click on the Suspend/Reactivate Selected button at the bottom of the screen. Please note you cannot suspend your holds if the status is “SHIPPED” or “HELD”.

How do I cancel my requests/holds?

If you no longer need the items that you have requested, you can go to Login online, view your requests list and cancel the requests no longer required or call the library and ask staff to cancel the item that is being held for you. Items with “SHIPPED” or “HELD” status must be cancelled by library staff.

How do I change my personal information?

You can change your personal information by clicking on Login, in person at any library location. Please be prepared to provide your library card number and ID.

To change your personal information online:

1. Click on Login

2. Enter your library card number (no spaces) and PIN number

3. Click on Contact Information and Preferences button

4. Enter updated information

5. Click on Submit Change Request button at the bottom of the screen

How do I pay late fees?

Late fees can be paid at any library location by cash, personal cheque or debit card. Long overdue accounts may be subject to Recovery Agency actions and additional charges may be levied. Your account must be below $25.00 in order to reinstate your borrowing privileges. Recovery Agency accounts must be paid in full.

Late fees of $1.00 per day will be charged for DVDs, GoPro Kits, Launchpads, PAMA and TRCA Passes. Late fees of $0.25 per day will be charged for all other overdue items. Late fees for overdue items are applied to a maximum of $10.00 per item.

How can I avoid late fee charges?

Avoid late fee charges by returning borrowed items on time with the help of these tips:

1. Ask staff to sign you up for free email due date reminders

2. Renew your items

3. Keep your receipts and mark your due dates on your calendar

How do I book a library computer?

You can book a computer by clicking on Book a Library Computer or by calling the Library at (905) 793-4636. Please be prepared to provide your library card number. If you visit the library, you can book a computer using your library card at any service desk.

To book a computer online:

1. Click Book A Library Computer button on the homepage

2. Select location

3. Enter your library card number (no spaces)

4. Select date and time (you can book up to 7 days in advance)

5. To confirm information, click on ACCEPT button

How do I as an author get my book added to the library's collection?

Brampton Library has purchasing agreements with a number of vendors who provide the bulk of the library’s collection and offer value added services like cataloguing and processing. Because those agreements are in place, the library generally purchases through these vendors rather than directly from an author. To ensure consistency in the quality of the collections, all materials offered for inclusion in the collection are evaluated based on the selection criteria outlined in the Collection Management Policy. Those criteria include consideration for the physical quality and suitability of the work as well as authoritativeness and accuracy of the work.

Any unsolicited self-published work submitted for inclusion in the collection should be forwarded to the Selections staff for consideration. The Selections staff can consult with other sources for feedback, but the Selection staff or the Manager, Collections will make the final decision regarding whether or not to add the work to the collection.

An author wishing to donate a self-published work for addition to the collection can send a copy of the work to the Manager, Collections with the understanding that the submission will be treated as a donation in accordance with the Collection Development Policy, which does not guarantee that the work will be added to the collection. If the author can provide reviews (links to online reviews are acceptable) of the work under consideration, these should also be forwarded to the Manager, Collections.

If the author is specifically requesting that the library purchase the self-published work, the author should send relevant information about the book – websites, reviews, sample scanned pages – via e-mail or mail to the Selections staff pending a decision.

For Local Authors click here.

How do I apply for a job?

Brampton Library accepts resumes for employment on an on-going basis. Resumes are kept on file for six (6) months and are reviewed continuously as suitable vacancies become available to external applicants. All job offers will be conditional upon providing, at your expense, a current Criminal Record Search acceptable for employment at the Library. To view and apply to our current vacancies, please apply for a job. While the Library thanks you in advance for your interest, only those candidates being considered will be contacted.

Back to Top