Please see the directory below to find help & support for the Digital Library.
If you can’t find what you’re looking for or need more information or assistance, contact us through Ask a Question or call 905.793.4636.
Ancestry Library Edition
Provider: ProQuest
Help & Support Options:
- See the Ancestry LibGuide
- Get in touch through ProQuest’s Online Chat
Brainfuse HelpNow
Provider: Brainfuse Inc.
Help & Support Options:
Brainfuse JobNow
Provider: Brainfuse Inc.
Help & Support Options:
Cantook Station
Provider: DeMarque
Help & Support Options:
- See Getting Started with Cantook Station
- See Cantook Station’s Help Centre
cloudLibrary
Provider: Bibliotheca
Help & Support Options:
- See Getting Started with cloudLibrary
- See cloudLibrary’s Support site
Creativebug
Provider: JOANN
Help & Support Options:
- See Getting Started with Creativebug
- See Creativebug’s Technical Support Section
eBook Collection
Provider: EBSCO
Help & Support Options:
- See Getting Started with EBSCO eBooks
- See EBSCO’s eBook User Guide
Gale Courses
Provider: Gale, a Cengage Company
Help & Support Options:
- See Getting Started with Gale Courses
- See the Gale Courses Help Centre
Gale Business Plans Handbook, General OneFile and Literature Criticism
Provider: Gale, a Cengage Company
Help & Support Options:
- See ‘Help’ for common topics and questions, located at the bottom of the page when you’re signed into Gale.
EBSCO Audiobook Collection
Provider: EBSCO
Help & Support Options:
- See Getting Started with EBSCO Audiobooks
- See EBSCO’s Audiobook User Guide
EBSCO eBook Collection
Provider: EBSCO
Help & Support Options:
- See Getting Started with EBSCO eBooks
- See EBSCO’s eBook User Guide
Kanopy
Provider: Kanopy
Help & Support Options:
- See Getting Started with Kanopy
- See Kanopy’s Help Centre
LearningExpress Library Canada
Provider: EBSCO
Help & Support Options:
- See Getting Started with LearningExpress Library
- See LearningExpress Library’s FAQs and Video Guides
LinkedIn Learning
Provider: LinkedIn
Help & Support Options:
NoveList & NoveList K-8
Provider: EBSCO
Help & Support Options:
- See NoveList’s Help Guide
Mango Languages
Provider: Mango Languages
Help & Support Options:
- See Getting Started with Mango Languages
- See Mango Languages Help Centre
- Get in touch with Mango Languages Support
PressReader
Provider: PressReader
Help & Support Options:
- See Getting Started with PressReader
- See PressReader’s Help Centre
- Get in touch with PressReader Care
ProQuest Historical Newspapers: The Globe and Mail, Toronto Star
Provider: ProQuest
Help & Support Options:
- Get in touch through ProQuest’s Online Chat
Road to IELTS: General and Academic
Provider: ClarityEnglish
Help & Support Options:
- Submit a Support Ticket to ClarityEnglish
Scott’s Business Directories
Provider: McRAE’s
Help & Support Options:
- Contact Brampton Library
STEM Village
Provider: STEM Village
Help & Support Options:
- See Getting Started with STEM Village
- See STEM Village’s Help Centre
- Get in touch with STEM Village Support
TumbleBooks Suite: AudioBookCloud, TeenBookCloud, TumbleBooks and TumbleMath
Provider: TumbleBooks Inc.
Help & Support Options:
- Contact Brampton Library
World Book Student
Provider: World Book Inc.
(905) 793-4636