Interlibrary Loans FAQ

Interlibrary loan is a free service that allows Brampton Library cardholders to request an item from another library’s collection if that item cannot be found in the Brampton Library catalogue , and is therefore not available in the Brampton Library collection. Please note that due to staff relocation, interlibrary loan  processing time may be longer than usual. We apologize for any inconvenience and thank you for your patience during our transition period. 

For more information, please see the guidelines below.

  • You must have a valid Brampton Library card to submit an interlibrary loan request. Learn how to get a library card.
  • Please check our catalogue  before submitting your interlibrary loan request.
  • You can submit a request by filling out the form below as accurately as possible, contacting us by telephone during operating hours, or visiting one of our branches in person. 
  • If we are unable to fulfill an interlibrary loan request, we may consider your request to purchase the item for our collection, as outlined in the Collection Management Policy (PDF). For titles published within the last twelve months please refer to the Suggest a purchase guidelines.

We are able to borrow a wide range of materials that are not owned by Brampton Library. However, due to restrictions set by the owning library, we are usually not able to borrow:

  • Books published within the last twelve (12) months
  • Reference and other non-circulating materials
  • Audiovisual items including DVDs, Blu-Ray, music CDs, and games
  • Magazines and Newspapers
  • E-Books and e-resources

Requests for material outside of the Province of Ontario will be considered on a case by case basis. Interlibrary loan service is unavailable to accommodate requests for items outside of Canada. 

It takes four (4) weeks or longer for the item to arrive. We cannot guarantee fulfillment of a request by a certain date. You will be notified by email or telephone when your request is ready for pick-up.

We ask that you pick up your interlibrary loan material as soon as possible as Brampton Library is responsible for getting the material back to the lending library in a timely manner.

Due to short loan periods and limited renewals, customer requests are limited to five items per month.

One renewal is permitted for items if the lending library agrees. However, items from university libraries are not renewable. Requests for renewal should be made at least seven (7) days before the due date. Please make every effort to return your interlibrary loan material(s) promptly.

Loss or damage of Interlibrary Loan material will result in a replacement fee set by the lending library. The replacement fee may include replacement, processing, and service charges.